These terms apply when you use the TechHub website. Tech Hub Canada is operated by Samsan Inc. By browsing, creating an account, placing an order, requesting support, or using our online services, you agree to use the website according to these terms.

1. Website use

You may use the website to browse products, create an account, place orders, request service, contact our store, and manage your customer information. You must not misuse the website, interfere with security, scrape or copy content without permission, upload malicious code, submit false information, or use the site for unlawful activity.

2. Product information

We try to keep product names, descriptions, images, prices, availability, and specifications accurate. Electronics inventory, supplier pricing, manufacturer details, and service availability can change. If a listing has an obvious error or a product is no longer available, we may correct the listing, contact you, cancel the order, or offer another option.

3. Orders and acceptance

An order confirmation means we received your order request. It does not always mean the order has been finally accepted or shipped. Orders may be reviewed for stock, payment, fraud prevention, delivery limits, or pricing errors. We may refuse or cancel an order where reasonably necessary.

4. Accounts

You are responsible for keeping account credentials secure and for activity under your account. Contact us promptly if you believe your account or order information has been used without authorization.

5. Payments

Payments are processed through third-party payment providers. Do not send full card numbers by email or message. Orders may be delayed or cancelled if payment cannot be verified or if a transaction appears suspicious.

6. Repairs, service, and support

Repair and technical support timelines are estimates unless confirmed in writing. Service work may require inspection before a final quote. Customers are responsible for backing up important data before providing a device for service. We are not responsible for pre-existing device issues, data loss caused by failing hardware, or manufacturer restrictions outside our control.

7. Returns and refunds

Returns and refunds are handled under our Refund & Returns Policy. Some items, opened consumables, special orders, software, licenses, repair labour, and final-sale products may have different limits.

8. Website content

Website text, images, branding, product organization, and other content belong to Tech Hub Canada, Samsan Inc., suppliers, or licensors. You may not copy, reproduce, or reuse site content for commercial purposes without permission.

9. Third-party links and services

The website may link to payment, map, delivery, manufacturer, warranty, or support services. Those third-party services have their own terms and policies.

10. Limitation of liability

The website is provided as available. To the extent permitted by law, Tech Hub Canada is not responsible for indirect losses, website interruptions, third-party service issues, or damages beyond the amount paid for the relevant product or service.

11. Contact

Email: info@techhubcanada.com
Phone: (905) 554-0641